Ted Stevenson Guitars are available exclusively from:
Ted Stevenson Guitars
9494 St. Laurent, Suite 602
Montreal,QC H2N 1P4
696 Amity Rd Unit GL4 (Rear Building)
Bethany, CT 06524
Please download our price list for more details on options and pricing. Feel free to contact us if there is an option you need but do not see on the price list.
The process begins by contacting us to discuss your specific needs either by email or telephone. When the final details of your build have been agreed upon, a $500 non refundable deposit is required to begin the build. You will receive a spec sheet from Ted Stevenson guitar for final approval before the build starts. At this point you may make changes. It may also be possible to make changes later depending on where we are in the build process.
We accept payment by PayPal, MasterCard, Visa and wire transfer. Depending on your location, we may require payment only by wire transfer. All deposits and payments on custom orders are non refundable. When ordering from outside of Canada, please determine your import costs as Ted Stevenson Guitars will not be responsible for any duties, taxes, VAT etc. you may incur in your country. United States buyers are not subject to any duty and taxes, only a small brokerage fee will apply.
We ship via UPS and FedEx only. All items are insured for their full value. We will not declare a smaller value for customs purposes under any circumstances. Shipping will be to verified PayPal addresses and the address on record with your credit card company. No exceptions. We will ship to your preferred address if payment is made with wire transfer.
Ted Stevenson Guitars come with a limited lifetime warranty on the neck and body. This warranty is limited to manufacturer's defects and does not cover abuse and wear and tear. Chips, dents, damage from exposure to moisture, checking etc. are not covered by this warranty. Nitrocellulose finishes are not covered by this warranty as they are subject to wear and imprints.
All warranty claims must be approved by Ted Stevenson Guitars. Guitars must be returned to Ted Stevenson Guitars for a full evaluation.